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ONYI customer discovery — iHatch Cohort 5
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Church name
Interview date
Interviewee name
Role
Active members
Branches
Interview notes — capture live (matches script sections A–G)
A · Context — role, members, branches, admin team
B · Membership & attendance
C · Finance
D · Communication & engagement
E · Reporting
F · Pain & current tools
G · Buying process & closing
Pain scores (1 low — 5 severe)
Key findings
Biggest pain point
Best verbatim quote
Tools used today
Decision maker
Other notes
Pilot potential
Yes
Maybe
No
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